Black screen could be related to a video problem, the TV is not powered on or plugged in or a black screen with banner issue after the banner has gone away. Do not confuse the No Signal message with the message from the receiver. Video issues could be a receiver not powered on, the TV or VCR is not tuned to the correct input or channel, bad cable, disconnected cable or incorrect cable connection.
- Check that all Components are On
Check that your DISH receiver, your TV, and any component(s) (VCR, DVD Player, etc.) in between are on.
- Check for Current TV Channel or Input
Check what channel or input your TV is currently on by powering the TV off then back on and noting the channel or input that appears on screen when the TV is powered on.
- Check cable type between Receiver and TV
Check what type of cable is used to connect the TV to the receiver.
- Check that TV1 is on Correct Channel
If coax, for receivers with a TV1 output on the back panel (non-ViP): Tune TV to channel 3 or channel 4 so that picture appears. For receivers with a Home Distribution output on the back panel (ViP) tune TV to channel 62 or 75. (Channel may appear on the remote sticker).
- Check that TV1 is on Correct Input
If non-coax, cycle through TV inputs until picture appears (Channel may appear on the remote sticker).
- Check Receiver-to-TV Configuration
Check that the wiring between your DISH receiver and your TV is configured properly.
- Secure Receiver-to-TV Connections
Check that the connections between your DISH receiver, your TV, and any component(s) (VCR, DVD Player, etc.) in between are secure.
- Reset Receiver
If the issue is only on ONE receiver, unplug the DISH receiver for 10 seconds and plug back in.
Please note: It may take up to 5 minutes for the reset process to be completed.